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Calculating the Financial Potential of AI in the Contact Center
How WWT's ROI calculators provide financial clarity and justify strategic AI investments for enhanced customer experience and operational efficiency.
The CTO's Roadmap to Generative AI Success
Generative AI (GenAI) is a powerful platform of capabilities with the potential to transform your organization's operations in unprecedented ways. As the CTO, you have a unique opportunity to drive that success.
Part 1: Meet Atom Ai – the GPT Powering Innovation at WWT
This is the first article in a series exploring the technical foundations of Atom Ai (formerly WWT GPT), a GenAI-powered chatbot developed to increase employee productivity. It focuses on the purpose, scope, data sources and framework of WWT GPT as well as feedback and next steps.
Accelerating AI Adoption in Federal Agencies: Strategies for Success
This guide provides federal leaders, program managers, and technical teams with a practical starting point for adopting and operationalizing AI, including clear steps to accelerate progress.
A Primer on AI Agents and How to Get Started
As AI agents revolutionize enterprises, predictions for 2025 suggest a trillion-dollar market. This article demystifies AI agents, contrasting them with AI assistants, and offers practical guidance for their deployment. With the right use cases, prioritization and compliance, AI agents can significantly enhance productivity and innovation.
Trustworthy and Responsible AI at the Global Scale
A WWT Research Report on developing a global framework for the adoption of safe, trustworthy and responsible generative AI (GenAI).
Building for Success: A CTO's Guide to Generative AI
A strategic roadmap for Chief Technology Officers to align GenAI strategies with business goals, assess infrastructure needs, and identify the talent and skills needed to achieve sustainable GenAI transformation.
A Guide for CEOs to Accelerate AI Excitement and Adoption
The age of AI is here. As CEO, do you have what it takes to seize this golden opportunity and lead your organization through the hills and valleys of AI transformation?
AI and Automation in Banking: Transforming Workplace Services
Gain a strategic view of AI in workplace services for the next 12 months, informed by WWT's advisory experience and recent industry research.
Why Waiting for the "Killer AI App" Could Leave You Behind
Generative AI offers transformative possibilities — don't wait for a transformative use case to start leveraging its power.
Navigating AI Transformation: A Roadmap for CEOs
The rise of generative AI (GenAI) offers CEOs unique opportunities for growth and innovation. To stay competitive, executives must leverage AI to drive scalable efficiencies and build disruptive business models, products and services. Strategic AI investments, continuous experimentation and a commitment to overcoming challenges will set industry leaders apart.
Part 3: Inside RFP Assistant — Generating a Full RFP Response
The final article in a series exploring RFP Assistant, a GenAI-powered tool designed to increase the efficiency and impact of WWT's Proposal team. This article focuses on the tool's response generation capability. Readers interested in custom-built GenAI tools will learn how our tool takes a flexible amount of user input and utilizes our RAG to generate first-draft proposals.