AI is reshaping Digital Employee Experience (DEX), and leading platforms like Nexthink, Omnissa, Lakeside and Aternity are at the forefront. While AI tools such as chatbots and virtual assistants offer instant support and automated remediation, these DEX providers go further by embedding AI into endpoint analytics, sentiment tracking and self-healing workflows. Together, these organizations are redefining how enterprises deliver intelligent, efficient and employee-centric IT experiences.

Artificial Intelligence (AI) adoption is no longer optional; it is foundational to your success. But without the right visibility and support, even the best tools can fail to deliver value. Digital Employee Experience (DEX) platforms bridge the gap between technology and employee experience, helping enterprises track, optimize and scale AI usage responsibly.

In this blog we will discuss how AI is affecting EUC admins and the users they support.

Unlock the secrets to a frustration-free digital experience by using Digital Experience Monitoring (DEM) tools to improve employee experience and productivity in ways that make a meaningful impact to their daily life.

Lakeside SysTrack is a digital employee experience (DEX) platform that gathers and analyzes data from IT endpoints on everything that may affect end-user experience and business productivity. Learn how Lakeside's DEX library and Velocity Framework build on the industry-leading foundation of IT data to give organizations a better view.