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24 results found
What is Google CCAI?
Looking for a flexible, cloud-based artificial intelligence solution to complement your Contact Center environment? Google CCAI might be for you.
Article
•Jun 1, 2023
App Modernization Framework: Transforming On-Prem Legacy Systems with Google Distributed Cloud
This white paper from WWT, AppFaktors and Google Cloud provides technology leaders and architects with a comprehensive framework for modernizing legacy applications. Drawing from industry research and real-world implementations, it offers practical guidance for successful modernization initiatives.
White Paper
•Mar 18, 2025
Partner POV | Advancing sovereignty, choice, and security in the cloud for our customers
Google Cloud unveils enhanced sovereign cloud solutions, offering global businesses greater control, choice, and security without sacrificing functionality. With expanded infrastructure and strategic partnerships, these solutions empower organizations to navigate digital sovereignty confidently, leveraging advanced security features and AI capabilities to meet diverse regulatory and operational needs.
Partner Contribution
•Jun 20, 2025
Partner POV | Bringing Gemini and Google Agentspace to you on-premises
Google's Gemini models are now available on Google Distributed Cloud, offering cutting-edge AI capabilities on-premises. Gemini's multimodal capabilities and Vertex AI integration promise transformative applications across industries, fostering innovation and efficiency.
Partner Contribution
•Jun 9, 2025
Is Your Contact Center Ready for AI?
Many organizations have adopted artificial intelligence platforms for their contact centers to help improve the customer and agent experience. This article explores the top 10 things to consider before, during and after implementing Google's Contact Center AI (CCAI) solution.
Article
•Jun 26, 2023
Partner POV | Tips to enhance your prompt-engineering abilities
Prompts should be clear, concise and informative to get the desired output from large language models (LLMs) and other generative foundation models.
Partner Contribution
•Oct 3, 2023
A Cloud Migration Primer for Global Financial Institutions
The shift from on-premises to cloud-based infrastructure is well underway. See how the top financial institutions are thinking about moving applications and workloads to the cloud.
Article
•May 25, 2023
Pathways Language Model (PaLM)
Scaling to 540 Billion Parameters for Breakthrough Performance
Partner Contribution
•Jul 6, 2023
Cisco SD-WAN for Cloud Network Optimization
Understand how IT leaders are building their SD-WAN infrastructure with a cloud-first mindset.
Article
•May 11, 2023
Partner POV | Varonis Comparison of Major Cloud Providers
Adopting cloud technology is crucial for businesses to remain competitive, offering benefits like scalability, cost-efficiency, and access to advanced technologies. Understanding the differences between major cloud providers is essential for informed decision-making.
Partner Contribution
•Jan 13, 2025
Partner POV | Dive Deeper into Gemini with BigQuery and Vertex AI
You can now access Gemini 1.0 Pro from inside the BigQuery console, gaining scale and efficiency to ground LLMs with your business data.
Partner Contribution
•Apr 11, 2024
Partner POV | Introducing built-in performance monitoring for Vertex AI Model Garden
Monitoring generative AI models is now simplified with Vertex AI's built-in dashboard, offering insights into usage, latency, and errors. Easily configure alerts for failures, ensuring reliable and scalable applications. Discover how Vertex AI enhances model observability and performance management.
Partner Contribution
•Mar 25, 2025