As we reflect on Black Hat 2025, cyber insurance again was one of the main themes, and the biggest take away, loud and clear is that we, as an industry, need to rethink the role of cyber insurance. It is no longer just a financial product, but rather, a strategic instrument—one that reflects the maturity of our security programs, the resilience of our operations, and our ability to quantify and communicate risk. When used correctly, it becomes a powerful weapon in our overall digital resilience lifecycle.

The insurance industry is transforming digitally, fueled by emerging technologies that are reshaping how insurers operate, engage customers and manage risk. These innovations are not just about modernization but also about unlocking real business value.

Insurers have bought into the potential of GenAI, but the promise of business value is ever elusive, and many organizations are stuck in a POC quagmire. This blog post explores how insurance organizations can navigate the maze of challenges associated with GenAI use cases to realize the promise of business value.